Data Privacy Statement

Trainingscenter PlastSolutions

Dear customers, training participants, and prospective training participants,

In accordance with the provisions of Art. 12 et seqq. of the General Data Protection Regulation (GDPR), we hereby inform you about the processing of your personal data as part of the contractual relationship and your rights in this regard under data privacy law. Pursuant to Art. 4 GDPR, ‘personal data’ refers to all data that relate to you personally, such as your name, address, and email address. Regarding the other terms used in the following, such as ‘controller’ and ‘processor’, please see the catalogue of definitions in Art. 4 GDPR.

1. Name and address of the controller:
The controller for the processing of your personal data is:

PlastSolutions GmbH
legally represented by its managing director Andreas Schwöbel,
Julius-Hatry-Str. 1, 68163 Mannheim

2. Questions on data protection
If you have questions about data protection, you can contact the following office:

PlastSolutions GmbH, Julius-Hatry-Str. 1, 68163 Mannheim

Mr Andreas Schwöbel
Tel.: +496219210240
Email: A.Schwoebel@plastsolutions.de

3. Description of the data processing

Description of the data processing
If you are interested in a training course with us, book such a training, or participate in one, we need your data so we can perform the contract services and will access your personal data to that end.
Which personal data will we process?
Master data and contact data (such as your name, address, and contact information such as your email, telephone number, and internet address), bank details, communication data, activity data (such as booking times and attendance times). We will also process the equivalent data of your employees who complete a training course with us. And photo and video recordings or training participants will be made.
For what purpose will these be processed? What legal basis is there for this?
Unless otherwise specified, we process your personal data to fulfil our obligations arising from the underlying contract and assert our claims against you. The Legal basis for this is Art. 6(1)(b) GDPR. We will also process your personal data if this is necessary to fulfil a legal obligation to which we are subject (such as those under tax laws). We will also process your personal data as part of the following specific purposes, if applicable:

a) Establishing contact: If you contact us by email or by using our online form, we will store the data you disclose (your email address and possibly your name, telephone number, and additional information) so we can process and answer your questions; if a contract exists, the legal basis for this is Art. 6(1)(b) GDPR. If no contract exists or none is formed, our interests in answering the contact inquiry are legally based on Art. 6(1)(f) GDPR.

b) Information letter: From time to time, we might inform our customers about current developments in the plastics industry. This occurs during a long-term collaboration to perform a contract in accordance with Art. 6(1)(b) GDPR – otherwise, it is based on our legitimate interests in accordance with Art. 6(1)(f) GDPR in informing our customers about current developments and opportunities for further training that are relevant for them and marketing our offer of training courses. If applicable, the contact established for this purpose is based on your separately granted consent in accordance with Art. 6(1)(a) GDPR.

c) Christmas cards and other greeting cards: If we know you personally or have entered into a contract with you, we might send you greeting cards for special occasions (such as Christmas cards) based on our legitimate interests under Art. 6(1)(f) GDPR. We assume people enjoy receiving such greetings on those occasions. If you do not, you can object to our sending those greeting cards under Art. 21 GDPR.

c) Photo recordings: Photo and video recordings are made of our training sessions on a regular basis so we can use them for print and online promotional activities. These recordings also contain photographs of the participants. Appropriate measures are taken only based on a separately granted consent in accordance with Art. 6(1)(a) GDPR.
Who receives the data?
To process payments and possibly make refunds, we transmit personal data to banks, payment service providers, financial service providers, and credit card companies (depending on the payment method chosen) in accordance with Art. 6(1)(b) GDPR.

We also use external technical service providers as processors (in accordance with Art. 28 GDPR) whom we carefully select and supervise.

If a legal dispute arises, we will transmit your data to the competent court, and any attorney you have commissioned, to settle the dispute. We process your personal data based on a legal obligation pursuant to Art. 6(1)(c) GDPR and based on our legitimate interests in asserting, enforcing, or defending our legal interests based on von Art. 6(1)(f) GDPR.

Moreover, we transmit your personal data only if and insofar as we are obligated by law to forward them. Such transmission (to the police and regulatory authorities as part of investigating misdemeanours or crimes, or to the data protection authorities, for example) is legally based on Art. 6(1)(c) GDPR.

Customer surveys and other advertising and marketing campaigns might be performed by us (as part of a contract) or by service providers we commission. We transmit personal data to the commissioned service providers or online platforms to carry out those campaigns. We process your personal data based on our legitimate interests in improving our products and services, based on Art. 6(1)(f) GDPR, or based on a separate consent you have granted in accordance with Art. 6(1)(a) GDPR.

4. Duration of data storage Dauer der Datenspeicherung
We will initially keep your personal data as long and insofar as we need them for the aforementioned purpose of processing the contract services. Moreover, we will keep your personal data during the statutory limitation period, in which you may assert claims against us or we may assert claims against you. We will also store your personal data as long and insofar as we are obligated by law to do so. Commensurate documentation and storage obligations are revealed in commercial law, the German Fiscal Code (Abgabenordnung, AO), and the German Money Laundering Act (Geldwäschegesetz, GwG). According to those laws, the retention obligations amount to ten years or less, beginning with the end of the calendar year in which the procedure in question ends.

5. Possibility for objection  
If your personal data are processed to protect legitimate interests in accordance with Art. 6(1)(e) or (f) GDPR, you may object to that processing in accordance with Art. 21 GDPR if grounds relating to your particular situation oppose it. If you do so, we shall end that processing unless it serves overriding, compulsory legitimate interests of ours or to establish, enforce, or defend legal claims.

6. Rights of the data subject
You also have the right:

  • under Art. 15 GDPR, to obtain information about your personal data we are processing. In particular, you may demand information about the processing purpose; the categories of recipients to whom your data were or are being disclosed; the planned storage duration; whether you may demand that your data be rectified or erased or their processing restricted, or object to the processing; the origin of your data (if we did not collect them); and about the existence of automated decision-making (including profiling) and meaningful information on their details, if applicable
  • under Art. 16 GDPR, to demand that incorrect or incomplete personal data concerning you that we are storing be rectified without undue delay;
  • under Art. 17 GDPR, to demand that your personal data we are storing be erased, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of the public interest, or to establish, exercise, or defend legal claims;
  • under Art. 18 GDPR, to demand that the processing of your personal data be restricted if (1) you dispute the correctness of the data, (2) the processing is unlawful, but you waive your right to have them erased and we no longer need the data, but you need them to establish, exercise, or defend legal claims, or (3) you have lodged an objection against the processing in accordance with Art. 21 GDPR;
  • under Art. 20 GDPR, to receive the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format or to have those data transmitted to another controller;
  • under Art. 7(3) GDPR, to withdraw at any time a consent you have granted to us, after which we shall no longer perform data processing based on that consent, and
  • under Art. 77 GDPR, to lodge a complaint with a supervisory authority. For this purpose, you can normally contact the supervisory authority for your usual residence or workplace or our company’s registered office. The data privacy authority competent for us is the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg.

If you wish to assert your rights as a data subject, sending an email using the above contact information will suffice.